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Easily informed with the app for Uniklinik employees

The UKFmobil app was developed especially for employees of the Uniklinik Freiburg. It brings important information and digital services directly to your smartphone - fast, secure and user-friendly.

The app is available here for Apple devices (iOS) and here for Android devices available here. Alternatively, you can download the app by scanning the respective QR code with your cell phone. Please note that the UKFmobil app cannot be found via the search function in the Apple App Store. Updates work as usual via the App Store after the initial installation.

Please note: After installation, you will only find your one-time code for two-factor authentication in the UKFmobil app under the "More" menu item. Previously used authenticator apps or SMS services will be replaced by the UKFmobil app.

You can find step-by-step installation instructions and lots of other information about the UKFmobil app on the intranet under Services/Offers > "UKFmobil"

Support

If you have any questions or problems using the UKFmobil app, please contact our support team. You can reach us at

Email: lad.mitarbeitenden-app@uniklinik-freiburg.de

Typical queries that we can support you with:

• Problems logging in with your employee account (LDAP)
• Setting up the app again with your personal security key
• Error messages or unexpected behavior when starting the app
• Difficulties entering the app PIN or OTP code

We will be happy to help you.