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Quality management as a rule

Contact
Dr. med. Mukesch Johannes Shah

Dr. med. Mukesch Johannes Shah
Phone 0761 270-50010
Email: mukesch.shah@uniklinik-freiburg.de

Edgar Zumkeller

Edgar Zumkeller
Phone 0761 270-51490
Email: edgar.zumkeller@uniklinik-freiburg.de

The basic idea of quality management

To offer our patients the best possible quality, we work with a comprehensive quality management system. It involves all medical and adminstrative fields of the department. Annual reports are used to define and to verify this accomplishment. For more information on quality, please visit the homepage of the quality management department at the Medical Center - University of Freiburg.

Your opinion is important for us!

The focus of our efforts is the patient. That is why regular patient surveys are being conducted and thoroughly evaluated. A timely and structured acquisition and processing of proposals, wishes and complaints of the patients represent the foundation for a successful and speedy implementation of improvements. Additionally, you as a patient or family member always have the opportunity to tell us your suggestions, complaints and positive feedback using the patient response form.

Quality assurance

To ensure our quality assurance the active involvement of all employees of our department using quality reports is essential. Quality surveys are used on a regular basis to assess the needs of our patients and our business partners.

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Certification

The Department of Neurosurgery was certified according to DIN EN ISO 9001 since 2008.

Our certificates

Certified Oncological Center of the German Cancer Society

To enlarge the Certificate please click on the image.

ISO 9001:2015 Certificate

To enlarge the Certificate please click on the image.

Quality in the training of medical specialists

The Department of Neurosurgery has been re-accredited as "European Training Center of Excellence" in November 2014 (certificate see below). The initial accreditation was in the year 2006.

Certificate of the Joint Residency and Advisory Accreditation Committee JRAAC

Department of Neurosurgery

Neurocenter
Breisacher Str. 64
D-79106 Freiburg

Phone: +49 761 270-50010/-50020
Fax: +49 761 270-50240
neurochirurgie@uniklinik-freiburg.de

Medical Director

Prof. Dr. Juergen Beck

Our Certificates
ISO 9001 Logo
EANS and UEMS Logo
Certified Oncological Center Logo of the German Cancer Society